The 2016/17 Cruise Eden is fast approaching.
Is our town ready? Is your business ready?
“My business is not a tourism business” – okay, we get that. But if we are to maximise cruise visits (remember – this is up to 2,000 people per day!), we need to build on our reputation as a welcoming community – so every business is a tourism business on cruise days 🙂
This Workshop is for everyone who wants Eden and the surrounding district to benefit as much as possible from this regular influx of visitors.
Come along to the Workshop on Tuesday 27th September from 5:30pm at the Eden Fishermen’s Club.
See below for Agenda, Workshop Notes and other important information. (Just click on the name to open the document).
- Get Prepared for Cruise Season
- Cruise Eden Workshop Notes
- Reasons for Poor Service – Startling Stats
- Moments of Truth
- Face to Face – Customer Service
If you have any questions, just email Cruise Eden Co-Ordinator Natalie Godward at: cruise@sapphirecoast.com.au or call her on 02 6495 7031.
Photo courtesy Scott Blanch